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Red Dog Music Leeds Closure FAQ

What will happen to my warranties once the Leeds store has closed?

Your warranties will still be valid regardless of the Leeds store closing. As always we recommend that you keep your receipts safe as proof of purchase.

Who do I speak to if I have any problems with my gear?

If you’re having a problem with an item your first point of contact would be the relevant manufacturer’s support line, it might be something that can be fixed over the phone. After that, please contact our Edinburgh or London store where they will be able to help you.

Can I still order from Red Dog Music?

Of course! We’re not going anywhere, we will still have our Edinburgh and London stores as well as our online store.

I have an item on order with Red Dog Leeds, what will happen now?

We will be doing our best to fulfil every order from Leeds before the doors are closed. If the item you have ordered is likely to arrive after that then your order will be managed by one of our other stores. If that happens, we will contact you to introduce ourselves and to make sure you have a new point of contact.

What is happening with the other Red Dog Music stores?

Our other stores are going strong and will continue helping the music community find the gear that’s right for them.

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