Use of your Personal Information
When you register and use this site:
You will be asked to provide certain information such as your contact details. We will store this data and hold it on computers or otherwise. We will use this data to fulfil our agreement with you.
Some of our services will require further details.
We may use information that you provide or that is obtained by us:
(a) To register you with our website and to administer our website services;
(b) for assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme. We may use your information to make decisions about you using computerised technology, for example automatically selecting products or services which we think will interest you from the information we have. We may keep you informed of such products and services (including special offers, discounts, offers, competitions and so on) by any of the following methods:
• telephone (including automated calls)
• SMS text message and other electronic messages such as picture messaging
• or otherwise (including products and services of other companies and organisations) which we consider may be of interest to you. If you do not wish Red Dog Music to receive information of such products and services, please do not tick the opt-in box provided when registering on this website.
(c) To administer any prize draws or competitions you may enter.
We may supplement the information that you provide to us with information that we receive from third parties.
In order to protect our customers and us from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your account, to other companies, other retailers and to financial and other organisations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way.
Disclosure of Your Information
We may give information about you to the following, who may use it for the same purposes as set out above:
(a) to employees and agents of Red Dog Music Limited to administer any accounts, products and services provided to you by Red Dog Music Limited now or in the future;
(c) to agents who (on our behalf) profile your data so that we may tailor the goods/services we offer to your specific needs;
(d) to other organisations for the administration of prize draws or competitions.
(e) to anyone to whom we transfer or may transfer our rights and duties under our agreement with you;
(f) if we have a duty to do so or if the law allows us to do so.
New technologies are emerging on the Internet that help us to deliver customised visitor experiences. In particular, there is a technology called "cookies" which may be used by us to provide you with, for example, customised information from our website.
A cookie is an element of data that a website can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited, and to determine the most popular areas of our website.
Depending on the type of cookie we use, cookies also allow us to make our website more user-friendly; for example, permanent cookies allow us to save your password so that you do not have to re-enter it every time you visit our website.
We use a Remarketing cookie to manage how we advertise on third-party sites and Google's search and display network, and to ensure we deliver relevant ads to appropriate audiences. To opt out of this cookie click here.
If you wish to opt out of the Google Analytics cookie, which we use to track anonymous user behaviour to guide the design of future website updates to improve usability, we recommend you look at this page regarding Google's own opt-out browser extension.
We use Criteo to provide personalised adverts on external websites based on the products you have been browsing on the Red Dog Music website. Further information and opt-out instructions can be found at http://www.criteo.com/privacy/
Please check www.allaboutcookies.org for more information. (Please note that Red Dog Music Limited is not responsible for the content of external websites.
We do not exchange cookies with any third party websites or external data suppliers.
Your browser also generates other information, including which language the site is displayed in, and your Internet Protocol address ("IP address"). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally.
We only keep cookies for the duration of your visit to our website.
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.
Your credit or debit card details are protected by SSL encryption. This creates a secure layer between your computer and our servers and safely encrypts the data transferred between the two. These details are held on our server in an encrypted, highly secure format before being transferred securely via SSL to Protx, one of the largest payment service providers in the UK.
You have the right to see personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect, please contact us.
Please be aware that our site may link to other websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites.