Use of your Personal Information
1. When you register and use this site:
You will be asked to provide certain information such as your contact
details. We will store this data and hold it on computers or otherwise. We will
use this data to fulfil our agreement with you.
Some of our services will require
further details.
2. We may use information that you provide or that is obtained by us:
(a) To register you with our website and to administer our website services;
(b) for assessment and analysis (e.g. market,
customer and product analysis) to enable us to review, develop and improve the
services which we offer and to enable us to provide you and other customers
with relevant information through our marketing programme. We may use your information
to make decisions about you using computerised technology, for example
automatically selecting products or services which we think will interest you
from the information we have. We may keep you informed of such products and
services (including special offers, discounts, offers, competitions and so on)
by any of the following methods:
• email
• telephone (including automated calls)
• SMS text message and other electronic messages such as picture messaging
• post
• fax
• or otherwise (including products and services of
other companies and organisations) which we consider may be of interest to you.
If you do not wish Red Dog Music to receive information of such products and
services, please do not tick the opt-in box provided when registering on this website.
(c) To administer any prize draws or competitions you may enter.
3. We may supplement the information that you provide to us with information
that we receive from third parties.
Fraud Prevention
4. In order to protect our customers and us from fraud and theft, we may
pass on information that we obtain from making identity checks and other
information in our customer records, including how you conduct your account, to
other companies, other retailers and to financial and other organisations (including
law enforcement agencies) involved in fraud prevention and detection, to use in
the same way.
Disclosure of Your Information
5. We may give information about you to the following, who
may use it for the same purposes as set out above:
(a) to employees
and agents of Red Dog Music Limited to administer any accounts, products and
services provided to you by Red Dog Music Limited now or in the future;
(c) to agents who (on our behalf) profile your data
so that we may tailor the goods/services we offer to your specific needs;
(d) to other organisations for the administration
of prize draws or competitions.
(e) to anyone to whom we transfer or may transfer
our rights and duties under our agreement with you;
(f) if we have a duty to do so or if the law allows
us to do so.
Cookies
6. New technologies are emerging on the Internet that help
us to deliver customised visitor experiences. In particular, there is a
technology called "cookies" which may be used by us to provide you
with, for example, customised information from our website.
A cookie is an element of data that a website can send to your browser,
which may then store it on your system. Cookies allow us to understand who has
seen which pages and advertisements, to determine how frequently particular
pages are visited, and to determine the most popular areas of our website.
Depending on the type of cookie we use, cookies also allow us to make our
website more user-friendly; for example, permanent cookies allow us to save
your password so that you do not have to re-enter it every time you visit our
website.
If you wish, you can usually adjust your browser so that your computer does
not accept cookies. If you do this, you will still be able to browse around the
site but the functions that allow you to add items to your cart, set up a new
account or access an existing account will not be available. Alternatively you
can adjust your browser to tell you when a website tries to put a cookie on
your computer.
How you adjust your browser to stop it accepting cookies or to notify you of
them, will depend on the type of internet browser programme your computer uses.
Please check www.allaboutcookies.org
for more information. (Please note that Red Dog Music Limited is not
responsible for the content of external websites.)
7. We do not exchange cookies with any third party websites or external data
suppliers.
8. Your browser also generates other information, including which language
the site is displayed in, and your Internet Protocol address ("IP
address"). An IP address is a set of numbers which is assigned to your
computer during a browsing session whenever you log on to the Internet via your
internet service provider or your network (if you access the Internet from, for
example, a computer at work). Your IP address is automatically logged by our
servers and used to collect traffic data about visitors to our websites. We do
not use your IP address to identify you personally.
9. We only keep cookies for the duration of your visit to our website.
Security
10. We endeavour to take all reasonable steps to protect your personal
information. However, we cannot guarantee the security of any data you disclose
on-line. You accept the inherent security risks of providing information and
dealing on-line over the Internet and will not hold us responsible for any
breach of security unless this is due to our negligence or wilful default.
11. Your credit or debit card details are protected by SSL encryption. This
creates a secure layer between your computer and our servers and safely
encrypts the data transferred between the two. These details are held on our
server in an encrypted, highly secure format before being transferred securely
via SSL to Protx, one of the largest payment service
providers in the UK.
General
12. You have the right to see personal data (as defined in the Data
Protection Act) that we keep about you, upon receipt of a written request and
payment of a fee. If you are concerned that any of the information we hold on
you is incorrect, please contact us.
13. Please be aware that our site may link to other websites which may be
accessed through our site. We are not responsible for the data policies or
procedures or the content of these linked websites.
Contact Us
14. If you have any comments or queries in connection with our privacy
policy please email us at info@reddogmusic.co.uk.co.uk,
call us on +44 (0) 131 229 8211, or write to Web Queries, Red Dog Music, 1
Grassmarket, Edinburgh EH1 2HY |